IN THIS ISSUE
Specialist Diabetes Services
Improving the pathway of the heart failure patient
New Children’s eye service
Regular lunch time teaching sessions
Cancer in Primary Care: A Toolkit
Women’s Health Physiotherapy
Maximising the use of the Urgent Suspected Cancer Referral Pathway (2 week waits)
New service for women with female genital mutilation
Trust receives Stage 2 Accreditation from UNICEF UK Baby Friendly Initiative
Andrew Lansley opens new ‘airport style’ Outpatients Department
Chelsea and Westminster Hospital first in the UK to offer HIV tests to A&E patients
Dermatology Study Afternoon
HIV treatment pioneer Professor Brian Gazzard awarded CBE
2WW services on Choose and Book
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Choose Chelsea and Westminster
Service Updates
Specialist Diabetes Services
The Beta Cell Diabetes Centre

Our specialist Diabetes service - The Beta Cell Diabetes Centre has been the first team to move into the Hospital’s new outpatient department.

Patients attending the Beta Cell Diabetes Centre are now able to benefit from the ‘airport style’ design of the new outpatient department. Easy appointment check-in via the self service kiosks, a pleasant family friendly waiting area and coffee shop have been incorporated to reduce the stress of attending an outpatient appointment.


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Improving the pathway of the heart failure patient

A CLAHRC funded project to improve the care of heart failure patients admitted to Chelsea and Westminster has now been running successfully for 10 months.


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New Children’s eye service

Children needing treatment for eye problems can now be seen at Chelsea and Westminster Hospital.



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Women’s Health Physiotherapy
 

Did you know that the Women’s Health Physiotherapy team at Chelsea and Westminster accept referrals direct from GPs?

This is an excellent way to ensure your patients receive quick access to conservative management for urogynaecology problems, colorectal conditions and pregnancy-related problems.



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Maximising the use of the Urgent Suspected Cancer Referral Pathway (2 week waits)

The urgent suspected cancer pathway is a well established route of referral to specialist teams.  Whilst some standards around waiting times are planned to be amended, it is anticipated that Cancer Waiting Times standards will remain unchanged.  The Trust works hard to achieve the 2 week wait cancer standard on a monthly basis and have been successful in doing so.  Unfortunately, our experience is that patients in general do not always understand the urgency of their referral and as a consequence often ask for their appointments to be rescheduled beyond the 14 day window.  This seems to be a particular problem with patients referred to dermatology with a suspected skin cancer.

As we approach a time when many of our patients are planning holiday it feels timely to remind our primary care colleagues about the importance of ensuring that their patient will be available to be seen within the 14 days following referral.  If you know that the patient will not be available in the 14 days following referral, please do not use this route for referral.  We would also ask you to consider the information given to the patient about your suspicion and the subsequent urgency of the referral.  We believe this will help to reduce the number of patients seeking appointments outside of the 14 day window and ensure that patients are making a truly informed choice if they choose to rearrange their appointment beyond 14 days

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New service for women with female genital mutilation
West London African Women’s Service

We are delighted to announce the August launch of the West London African Women’s Service, which will provide easily accessible, comprehensive care for women with female genital mutilation (FGM) at both Chelsea and Westminster Hospital and in a new Community Clinic based at the West London Centre for Sexual Health (at Charing Cross Hospital).


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2WW services on Choose and Book
Booking process reminder

Choose and Book

Please note that when referring patients to a 2WW service on Choose and Book, you must select the specialty of 2WW and also the priority of 2WW.

We have seen instances whereby a patient has been referred to a 2WW service with routine priority, no slots have been displayed, and the ‘defer to provider’ option has then been selected. However if the 2ww priority was selected there would have been a range of appointment slots available.

Please contact Alex Prior if you have any queries.

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Training and Events
Regular lunch time teaching sessions
Begin on19th July

A programme of lunch time GP teaching sessions has been developed to replace the protected time for learning sessions previously funded by NHS Kensington and Chelsea. The programme, developed by Bavani Dharmawardene a Holland Park GP in partnership with the Chelsea and Westminster Hospital, is free and open to all GPs regardless of PCT location.  


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Cancer in Primary Care: A Toolkit

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A new free resource, produced in collaboration with the North West London Cancer Network Patient group, the London GP Deanery and Macmillan, provides an educational resource to support GPs in making appropriate referrals of patients with suspicious symptoms of cancer.


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Dermatology Study Afternoon

The Dermatology Department will be holding a GP teaching session on 11th August with lectures and an oportunity to interview and examine volunteer patients.


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Hospital Redevelopments
Andrew Lansley opens new ‘airport style’ Outpatients Department

Chelsea and Westminster Hospital’s new state-of-the-art Outpatients Department was officially opened by Andrew Lansley, Secretary of State for Health on the 9th June.



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In the News
Trust receives Stage 2 Accreditation from UNICEF UK Baby Friendly Initiative

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The Trust recently received its Stage 2 Accreditation from the UNICEF UK Baby Friendly Initiative— making us one of only two hospitals in London to achieve this accreditation.


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Chelsea and Westminster Hospital first in the UK to offer HIV tests to A&E patients

The Chelsea and Westminster Hospital  has become the first hospital in the UK to offer routine HIV tests to A&E patients—this groundbreaking trial aims to save lives by reducing the number of cases of undiagnosed HIV.


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HIV treatment pioneer Professor Brian Gazzard awarded CBE

Internationally renowned HIV expert Professor Brian Gazzard was awarded a CBE for services to healthcare in the Queen’s Birthday Honours published on Saturday 11 June.


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