IN THIS ISSUE
Annual Open Day
Acute Oncology Service
Nick Clegg visits Chelsea and Westminster for first NHS ‘listening event’
Paediatric Dental Operating Lists temporary move to West Middlesex Hospital
Fertility Services
New guidelines for booking into Neonatal Jaundice Clinic
Chelsea and Westminster shortlisted for top patient safety award
2011 Directory of Services
Singing workshops for pregnant women
Antenatal Services on Choose and Book
New one-stop breathlessness clinic
New sexual health clinic for the transgender community
MSK Physiotherapy Service move to new electronic discharge letters
Womens Health Study day
New hospital videos go live
Consultant joiners and leavers
Education Sessions Survey
Would regular educational sessions held at the Chelsea and Westminster be of interest to you? Would regular educational sessions held at the Chelsea and Westminster be of interest to you?



If educational sessions are of interest to you, what time would suit you best? If educational sessions are of interest to you, what time would suit you best?





   

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Choose Chelsea and Westminster
Annual Open Day
Saturday 7 May, 11am–3pm

home-open-day

The hospital will be having its annual Open Day on Saturday 7 May from 11am to 3pm. More than 1,500 people attended last year’s Open Day and we hope that it will prove just as popular this year.
 
The theme of this year’s Open Day is ‘Your hospital, your health, your say’ which reflects the fact that Chelsea and Westminster belongs to all who use its services, work here or live locally.
 
Our Open Day aims to educate, inform and entertain visitors with events including behind the scenes tours, health advice, healthy eating tips and live music.
 
This year we will also be celebrating the official opening of our new airport-style outpatient department area – which includes self check-in – on the Lower Ground Floor.
 
We have invited many of our partner organisations in health and social care, including our local primary care trusts and local boroughs, to take part in the Open Day and we are placing a strong emphasis on promoting public health at the event.

If you would like to be taken on guided tour on the day please contact Jonathan Harris

We hope you can join us.





Acute Oncology Service
New Service

We recognise how important it is for you to access consultant oncology advice quickly and easily. Chelsea and Westminster Hospital is leading the way in the provision of Acute Oncology Services (AOS) in the capital. Our unit, led by consultant oncologist Tom Newsom-Davis, specialises in:

  • The diagnosis of patients with emergency presentations of new cancer.
  • Complications due to a known cancer diagnosis.
  • Complications of cancer treatment such as chemotherapy or radiotherapy.

We provide a daily, rapid access, consultant-led clinic for the investigation and diagnosis of patients with an acute presentation of suspected malignancy. Patients can be seen within one day of referral.

How the AOS can be contacted:

  • Directly on 07791 472630
  • On bleep 5019 via switchboard
  • By fax on 020 3315 8863.

Please note that this service is not designed to replace the established ‘2 week wait’ referral pathways which should be used for patients with an identifiable primary cancer site.

The AOS also provides an inpatient service whereby any patient with a known or suspected diagnosis of cancer admitted to Chelsea and Westminster Hospital is reviewed by a consultant oncologist within 24 hours of arrival.





Nick Clegg visits Chelsea and Westminster for first NHS ‘listening event’

Dr Michael Pelly talks to Care Services Minister Paul Burstow and Deputy Prime Minister Nick Clegg on the Stroke Unit

Deputy Prime Minister Nick Clegg visited Chelsea and Westminster Hospital on Wednesday 27 April for the first listening event on NHS modernisation exclusively for patients. Seen here with Dr Michael Pelly (Left) and Care Services Minister Paul Burstow (centre).

He also met patients and staff during a tour of the hospital including the Stroke Unit and the new Outpatients Department.

Following the tour, Mr Clegg and Care Services Minister Paul Burstow met more than 30 patients from the local area including Foundation Trust Governors to hear their views and discuss modernisation plans.

They were joined by Professor Steve Field who is Chair of the NHS Future Forum which will drive engagement in the ongoing listening exercise.


Read more »




Paediatric Dental Operating Lists temporary move to West Middlesex Hospital
May to August 2011

As part of our exciting programme to refurbish and expand our paediatric unit at Chelsea and Westminster, and to create a brand new dedicated 4 paediatric theatre suite, we are temporarily re-locating our paediatric dental operating lists to the West Middlesex Hospital in Isleworth, Middlesex. This will help us maintain our very busy children's dental service over the summer and builds on our successful partnership with the West Middlesex Hospital, where we already undertake general paediatric surgical lists. Many of our dental patients are from the west of London so we hope this change will be an opportunity to offer a service closer to home for many children as well.

The dental operating lists at the West Middlesex Hospital will run under the same standards and use the same staff as at Chelsea and Westminster and outpatient and follow up care will still be provided at Chelsea and Westminster. Patients will be given full information about their operation at West Middlesex Hospital at clinic and pre-assessment.

Should you have any queries about this temporary move please do contact the Paediatric Dental department at Chelsea and Westminster on 020 3315 5232.

We will also be writing to all referring dentists with relevant details.





Fertility Services
Assisted Conception Unit

The North West London Commissioning Partnership have launched their new IVF Policy. The Assisted Conception Unit (ACU) has been named in the policy as one of the providers of choice and is happy to welcome referrals from all of the North West London area.

Based in the Westminster Wing of the Hospital, our recently refurbished modern facility offers rapid access to a full range of fertility services for NHS and self-funded patients. ACU provides a wide range of infertility investigations and treatment with a special interest and expertise in the management of fertility problems in older women. We are the only national referral centre for the management of couples with HIV or Hepatitis who seek fertility treatment and a centre of excellence in the management of male factor infertility.

Soon, we hope to be able to broaden access to our expertise through community fertility clinics.

For more information, visit our website to download our ACU brochure or contact the unit directly on 020 3315 8585 or acu@chelwest.nhs.uk


Read more »




New guidelines for booking into Neonatal Jaundice Clinic

The guidelines for access to the Neonatal Jaundice Clinic have been updated and take effect as of Tuesday 3rd May 2011.

New Criteria for accepting babies into the Jaundice Clinic:

  • This clinic is for well babies with Jaundice
  • Term babies: Up to 28 days of age at the time of the clinic appointment *
  • Premature babies ( less than 37 weeks completed gestation): Up to 42 days of age at the time of the clinic appointment. *

 *This age is at the time of Clinic Appointment, not age at referral.

Referrals  to the clinic can be made via  a dedicated clinic phone number or our appointments office fax or email:

Please download the full guidelines here or contact Leigh Marsh our Community Paediatric Coordinator for further infomation.





Chelsea and Westminster shortlisted for top patient safety award

TH11_v2_webChelsea and Westminster Hospital NHS Foundation Trust has been shortlisted for this year's CHKS patient safety award—part of the CHKS Top Hospitals programme 2011. The programme, which is now in its eleventh year, celebrates excellence in the areas of patient safety, quality of care and data quality.

The CHKS patient safety award is made on the basis of publicly available datasets and every NHS acute trust is included in the analysis. Five other organisations have been shortlisted for award with the winner being announced at the awards ceremony to be held in London on 10 May.


Read more »




2011 Directory of Services

GP-Directory-CoverBy now I hope you will have received hand delivered copies of the 2011 Chelsea and Westminster Hospital Directory of Services.

Given the choice and complexity of services offered by hospitals in London we have aimed to provide concise, easy-to-access information about the services we offer and the healthcare professionals that provide them.

I hope the directory proves to be a useful tool to you when accessing our services. This year we will also be adding a consultant directory to our website with information on the specialist interests and contact details of each of our consultants.

The directory is also available on the newly updated Healthcare Professionals section of our website.

Do you have any comments or feedback on the directory or our website?

Is there further information you would like to see on our website?

Would you like more copies of the directory?

If so please contact Jonathan Harris.





Singing workshops for pregnant women

womb song

Hospital Arts, the arts-in-health programme at Chelsea and Westminster Hospital, has launched an innovative new singing project for pregnant women within the Maternity department and local community clinics.

Singing can provide emotional, social, educational and physical benefits for women and their babies during pregnancy, labour and after birth, and the workshops are a fun way for them to get to know one another. The workshops involve postural, breathing and vocal exercises, as well as singing songs that are easily learnable.

Workshops are open to everyone receiving care within the maternity department in the Hospital and community clinics, so please encourage those to attend who you feel would benefit.

The workshops run every Monday evening at 6.30pm in The Tent, second floor, Chelsea and Westminster Hospital.

For more information please contact Hospital Arts on 020 8846 6617 or email charity@chelwestcharity.org.uk





Antenatal Services on Choose and Book
Referral process reminder

 
Choose and Book

Following the inclusion of our antenatal services on Choose and Book in March we would like to remind you of  the process for making referrals to the Hospital using Choose and Book.  

  • Select the specialty of ‘Obstetrics’ and the clinic type ‘Antenatal’ to view the service
  • Book your patient into one of the dummy appointment slots
  • Attach the referral form
  • Our antenatal team will review the referral form and decide which clinic the patient should be booked into
  • Our team will then call the patient and arrange their appointment.

The service is listed as a “Telephone Assessment Service” on Choose and Book but please note that the appointment time given is not a real appointment and the patient will be contacted by phone to book their appointment within a week of the referral.

 Given that the appointment is a dummy appointment, there is no need to give the appointment letter to the patient. Please just ensure that you have provided us with all of the patient’s current contact details so that we can call them.

Following the inclusion of our antenatal services on Choose and Book in March we would like to remind you of  the process for making referrals to the Hospital using Choose and Book.  

Select the specialty of ‘Obstetrics’ and the clinic type ‘Antenatal’ to view the service

Book your patient into one of the dummy appointment slots

Attach the referral form

Our antenatal team will review the referral form and decide which clinic the patient should be booked into

Our team will then call the patient and arrange their appointment.

The service is listed as a “Telephone Assessment Service” on Choose and Book but please note that the appointment time given is not a real appointment and the patient will be contacted by phone to book their appointment within a week of the referral.

 Given that the appointment is a dummy appointment, there is no need to give the appointment letter to the patient. Please just ensure that you have provided us with all of the patient’s current contact details so that we can call them.





New one-stop breathlessness clinic

In May the Cardiac and Respiratory departments will be commencing a novel, innovative one-stop clinic run by Dr Julian Collinson (service lead for Cardiology) and Dr Dilys Lai (service lead for Respiratory medicine). This service will cater for breathless patients who may have underlying cardiac and/or respiratory pathology where there is diagnostic uncertainty or where dual input is required. Referred patients will have the following at the same visit:

  • ECG
  • Echocardiogram
  • Chest X Ray
  • Pulmonary Functions tests
  • Clinical assessment by Cardiac and Respiratory Consultants  

Access to this clinic is available via Choose and Book. 

Multiple visits to hospital are avoided and patients receive their diagnosis and where required, treatment in a timely, efficient manner.





New sexual health clinic for the transgender community

WLCSH logoThe West London Centre for Sexual Health recently launched a new sexual health service  - The GOLD Clinic - in collaboration with The Gender Identity Clinic in Hammersmith/ Charing Cross GIC . This provides a dedicated sexual health screening service to the transgender community onsite in the Gender Identity clinic.

This free & confidential service offers:

  • Screening for sexual infections
  • Same day HIV result (less than 1 hour)
  • Hepatitis B testing & vaccination
  • Hepatitis C testing
  • Cervical smear tests
  • Fast track referral to West London Centre for Sexual Health for symptom review, treatment & specialist referral
  • Safer sex advice, free condoms & lubricant
  • Results by telephone or text

The Gold Clinic is open on the third Wednesday of every month from 1.30pm to 4pm located at:

The Gender Identity Clinic
179-183 Fulham Palace Road
W6 8QZ

To book an appointment or arrange a fast track referral to West London Centre for Sexual Health phone our Health Advisers on 020 8846 1579 and ask for The Gold Service.

Also see the Sexual Health section of our website for further information on all of our sexual health services.





MSK Physiotherapy Service move to new electronic discharge letters

From the 1st April the MSK Physiotherapy Service began sending discharge letters to practices electronically for patients who have completed a course of physiotherapy treatment. The discharge letter provides information for GPs on the treatment outcomes for patients who were referred to physiotherapy either directly by their GP, by a Chelsea and Westminster Hospital consultant or via the MSK Triage Service.  We hope this development will increase the timeliness of physiotherapy communication with practices.

If you are expecting a discharge letter from the MSK Physiotherapy Service but  have not received it electronically please contact Jonathan Harris. If you would like further information on our MSK Physiotherapy Service please contact Edel McKeever or visit our website.





Womens Health Study day
Wednesday 29th June 2011

The Gynaecology team will be hosting a Womens Health Study day, open to all primary care professionals on the 29th June. Topics presented on the day will include, urogynacology, psychosexual medicine, fertilty and female genital mutilation. There will also be the an opportunity to discuss case presentations with an expert panel.

For Further information please contact Jonathan Harris






New hospital videos go live

More than 50,000 people now visit the Chelsea and Westminster Hospital website every month which means it is a major source of information for patients, visitors and healthcare professionals

The number of visitors to our website has almost doubled in the last two years—in 2010 almost 500,000 visitors logged on.

A major new development is the introduction of four new videos to give visitors to the website an insight into life at Chelsea and Westminster:

Welcome to Chelsea and Westminster—a five-minute film, introduced by Chief Executive Heather Lawrence, which gives an overview of the services that we provide

Maternity Services—a two-minute film featuring a number of women who have had their baby at Chelsea and Westminster as well as some of our midwives

Sexual Health Services—a two-minute film with information about the wide range of sexual health testing and other services that are available at our three main centres, the John Hunter Clinic for Sexual Health in the St Stephen’s Centre next to the main Chelsea and Westminster Hospital building, 56 Dean Street in Soho, and the West London Centre for Sexual Health at Charing Cross Hospital

Foundation Trust Membership—interviews with members and Governors advocating the benefits of becoming a member of Chelsea and Westminster

We hope the website and these new videos will provide a useful resource should your patients have questions on the Hospital and their potential visit.

If you have any comments on our website or would like to suggest further improvements or content then please contact Matthew Akid our Head of Communications





Consultant joiners and leavers

Joiners:

Dr Jancinta Hammerschiag Locum Anaesthetist

Leavers:

Dr Carmel Cassar Locum Anaesthetist

Dr Sashin Patil Locum Paediatrician

Dr Nicole Richards Locum Anaesthetist

Mr  Nabel Malik Locum Opthalmologist


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