Urgent Care Centre to open in October
The new Urgent Care Centre (UCC) to be located within the Emergency Department at Chelsea and Westminster Hospital, will be opening on Tuesday 19 October. The new service will be run by the Trust in partnership with local GPs and will treat patients with minor illnesses and injuries. The Emergency Department will continue to treat acutely unwell patients.
The UCC will be open 24 hours/7 days and will have GP presence Monday to Friday between 12 noon and midnight, and between 10:00am and midnight on weekends. It will initially care for adult patients only for the first six months and children will continue to be cared for by the existing Paediatric Emergency Department.
The new service will provide patients with access to experienced GPs and help to ensure they can access support services within the community more easily.
Women's Health Study Day
The first women’s health study day took place recently; attracting nearly 40 community nurses, GP's and allied health care professionals. Specialist nurses from the hospital spoke on topics including HRT, uro-gynaecology, fertility and the hospitals assisted conception and early pregnancy units.
Feedback from attendees was very positive and we hope to hold similar events in the near future. Additionally, the team is happy to visit practices to hold local events so please contact Jonathan.Harris@chelwest.nhs.uk to arrange this.
Triple 'Excellent' score in PEAT assessment
The Chelsea and Westminster Hospital has been rated excellent for the three categories of Environment, Food and Patient privacy & Dignity in this year's Patient Environment Action Team (PEAT) assessment. The assessment was carried out by the national Patient Safety Agency with local patient representatives on the team.
Read more »
New Acute Oncology Service
Dr Tom Newsom-Davis, who recently joined the Trust as a Medical Oncologist, will be setting up the new Acute Oncology service which will focus on the management of patients with complications of their cancer diagnosis/treatment, and the management of acute new presentations of cancer. The new service has now started and patients will access the service via internal referral. However it will be open to GP referral in future.
Dr Newsom-Davis joins us from the Hammersmith Hospital where he was a Clinical Lecturer for two years. Prior to this he was an oncology registrar in West London and previously worked at Chelsea and Westminster in 2003 and 2009. He specialises in lung cancer.
Research demonstrates success of HIV testing in Emergency Department
A new research study by clinicians at Chelsea and Westminster has demonstrated that offering HIV tests to patients in the Emergency Department has good uptake from patients and is successful in detecting new cases of HIV.
The study was funded by the Department of Health and the Collaboration for Leadership in Applied Health Research and Care (CLAHRC) for Northwest London. Further work is being undertaken to establish the most sustainable ways of continuing to offer HIV tests in the department.
Read more »
New GP Relationship Manager
I recently joined the Trust as GP Relationship Manager at the Chelsea and Westminster taking over from Alex Prior. Alex has provided a fantastic hand over and will now be taking a lead in further improving the hospital's outpatient service.
I am rejoining the NHS after 7 years working for a medical devices manufacturer. I hope that the combination of my NHS background and industry experience will assist me in building on Alex Prior's work, developing close ties between the hospital and primary care organisations.
I am currently working on a program of GP, nurse and allied health professional education events ranging from short breakfast meetings to full day sessions. I will also be distributing our annual primary care survey to gage opinion on our performance over through the last 12 months.
If you have suggestions for further improvement to our services or suggestions on the educational events I mentioned then I would be delighted to hear from you. Alternatively take a moment to complete the education survey at the top of this bulletin.
I very much look forward to meeting you in the near future; in the mean time please feel free to contact me at any time.Jonathan Harris
T: 0203 315 6603
M: 07957 103 260
The physiotherapy department is encouraging GPs in NHS Kensington and Chelsea to use the new physiotherapy referral form (EMIS VISION) to refer into the service. This version is similar to earlier forms with the addition of the new fax number to access the service - 020 3315 8402
It is the only point of access for patients who wish to be seen at the following clinics:
- Chelsea and Westminster Hospital
- Colville Health Centre
- Emperor’s Gate Centre for Health
- Holland Park Surgery
- Kensington Park Medical Centre
- Scarsdale Medical Centre
- Violet Melchett Health Centre
- Walmer Road Clinic
- Worlds End Health Centre
Redevelopment of Chelsea and Westminster
A major development of the lower ground floor of the hospital has begun in order to create a new, modern outpatients environment. The new facility will be open in February 2011 and will house our diabetes, surgery and pain management services. The department has been designed to improve the patient experience by providing more one-stop services and improving both clinical and non-clinical facilities.
The Preoperative Assessment Centre moved to the lower ground floor in May. The departments will therefore be adjacent which will streamline the patient's visit.
In addition to this development, a two-storey extension is being added to the first and second floors of the hospital to expand our specialist paediatric and HIV services.
Further details can be found here.
Care Quality Commission
Annual inpatient survey
The latest inpatient survey results were released by the Care Quality Commission in May and they revealed that 90% of patients rate the care they receive at Chelsea and Westminster as ‘Excellent’, ‘Very good’ or ‘Good’. We performed significantly better on 16 of the 79 questions compared with the 2008 survey while our performance was significantly worse on no questions.
We are delighted by the positive results but there are a number of areas for improvement that the Trust will be working to address over the next 12 months.
The full results can be found here.
Improving the pathway of the heart failure patient
Funding has been awarded by NIHR CLAHRC to a team of cardiology clinicians to improve the care of heart failure patients admitted to Chelsea and Westminster. The project aims to achieve this by initiating a new integrated care pathway, ensuring that individuals admitted with a suspected diagnosis of heart failure are proactively identified and receive appropriate investigations and treatment. This includes evidence based prescribing with onward referrals to specialist services for intervention or long term management as required.
The pathway continues at discharge with referral to Clinical Nurse Specialist services where patients with stable heart failure are invited to join a hospital-based exercise programme. Participants are subsequently risk stratified and follow one of three community exercise pathways.
Pre and post quality of life functional capacity and clinical measurements such as BNP will be collected and compared. The goal is to improve quality of life and improve access to community exercise facilities for this patient group.
The project team, consists of Dr Collinson (Lead Consultant), Pam Copeland (Heart Failure Clinical Nurse Specialist) and Fiona Milligan (Cardiac Rehabilitation Clinical Nurse Specialist).
Consultant Joiners and Leavers
Dr Matthew Foxton, Hepatologist
Dr Jennet Williams, Oncologist
Mr Stephen Ogbonmwan, Locum Community Gynaecologist
Miss Barbara Jemec